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Frequently Asked Questions


Why should I book using this website?

By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.

What is the earliest I can Check-in?

Standard check-in time is 1pm.

Can I arrive late?

Yes, please give us a call if you're wanting to arrive after 9pm.

Do you have undercover parking?

Yes, every room has undercover parking.

Are your rooms non-smoking?

Yes, all rooms at Jacaranda Country Motel are non-smoking.

Do you have a restaurant?

No, we do not have a restaurant but we offer room service Monday to Thursday evenings.

Do you have room service?

Yes, for both breakfast and dinner. We are licensed & a choice of beers, wine & premix spirits are available from Reception.

Do you have wireless internet in guest rooms?

Yes, we have free wireless internet.

Do you have an outdoor entertainment area?

Yes, we have a gazebo BBQ area near our Saltwater Pool.

How close are you to the shops?

2 minutes by car or a 5 minute walk to the centre of town, Newsagency, IGA, Foodworks, Electrical, Clothing shops & Hotels.

How close are you to restaurants?

We are a 2 minute drive from local Hotels & Restaurants. Please visit Google Maps for a detailed list.

What is your Cancellation Policy?

Cancellations must be made at least 24 hours prior to check in date and time. Cancellations received less than 24 hours, the full amount for the first cancelled night will be charged.

How do I guarantee by booking?

Credit card details are required to secure room booking or a $150 cash bond.

Do you have a gym?

Gym opening nearby soon.